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PREVENTING ELDER ABUSE
While many nursing homes or other abusive parties try to deny their
blame for any elder abuse or mistreatment, or try to blame the elderly
individual, the rule of thumb for elder abuse injuries in nursing
homes is that they are caused by either the facility, the staff,
a family member, or a combination of these.
It is very important as soon as an elder abuse injury occurs to
start collecting the facts since it is unlikely that management
will readily provide the assistance you are looking for. As well,
it is not uncommon for individuals involved in elder abuse to alter
their stories, especially if they think they may be involved in
an elder abuse lawsuit or criminal investigation.
Because of the vulnerability of nursing home residents, the widespread
patterns of elder abuse, and the fact that federal tax dollars are
used to pay for a large percentage of nursing home stays, the nursing
home industry is very heavily regulated. Remember, federal law requires
that nursing homes provide each resident with:
- A personalized health and care plans for each resident.
- Conduct an initial assessment of each resident's functional
capacity
- Periodically reassess these
- Maintain a residents basic rights, including the cleanliness
of person and surroundings (For a complete list of Resident Rights,
refer to our web page entitled NURSING HOME RESIDENT RIGHTS)
- Prevent and treat bed sores
What to Look for in A Nursing Home Facility
» 3 Main Types of Elder Abuse
Physical Elder Abuse
Psychological Elder Abuse
Violating the Rights of Elderly
Risk Factors for Elder Abuse
Risk Factors for Elderly
Employee Risk Factors
Facility Risk Factors for Facility
What to Look for in A Nursing Home Facility
Facility administration places an emphasis on treating each resident
(as well as their staff members) with dignity and respect. They
respect the choices and wishes of their residents.
Facilities provide their staff with comprehensive orientation and
training programs that develop a healthy approaches and methods
for dealing with the varied needs of residents.
Staff members are allowed to come to the administration to discuss
how to deal with facility or personal problems with residents that
they may be having. (Residents can push staff into situations that
are ultimately dangerous for them.) Administrators provide the appropriate
counseling opportunities for their staff.
If personal problems do exist between staff and resident, the facility
makes sure to arrange for reassignment.
Administrators and staff have a pleasant and clean break room.
The proper equipment and supplies exist for a safe, healthy nursing
home.
A "no abuse" policy exists. This prevents a situation
from escalating into danger or elder abuse.
Administrators and supervisors insist on reporting suspected elder
abuse, negligence or exploitation to the Department of Human Services.
They make this policy clear to residents, staff, and family members.
Facility administration and staff know about and utilize the "Long-term
Care Ombudsman Program" when appropriate.
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3 Main Types of Elder Abuse
PHYSICAL ELDER ABUSE
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PSYCHOLOGICAL ELDER ABUSE
- Threats by staff (of physical harm or nursing home discharge/transfer)
- Intimidation
- Harassment
- Isolation
- Deliberate withholding of attention or protection
- Refusing to allow resident from room or to outside grounds.
- Not allowing normal visitation rights
Signs of Psychological Elder Abuse by Staff
- Resident often appears upset, scared, or fearful
- Resident is embarrassed about injury
Signs of Psychological Elder Abuse by Family Member/Visitor
- Family member/Visitor hesitant to leave resident alone with
staff
- Family member/Visitor claim that resident is responsible
for their odd behavior
Signs of Material or Financial Neglect
- Resident has no awareness of his/her financial affairs.
Not aware of how money/assets are being handled.
- Residents rent is often overdue. Other bills are late
or are unpaid.
- Noticeable difference between known material status of resident
and appearance (clothing, material possessions, etc.).
- General state of nursing home
- Unhealthy or unnatural level of care (nutrition, medical
care, clothing, transportation, opportunities for social interaction).
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VIOLATING THE RIGHTS OF ELDERLY
Taking over the decision making process for an individual who is
still capable of making decision for themselves. Unwarranted restriction
of the movement of an individual to their bed, their room, etc.
Signs of Violation of Rights
- Unreasonable confinement to a bed, chair, room, or other part
of the house
- Visitors are denied access to resident. Movement around house
or outside of home is denied or restricted.
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Risk Factors for Elder Abuse
Elder abuse of a nursing home resident can be the fault of either
a staff member, the facility itself, or the resident. The following
are common risk factors for all three groups.
Risk Factors for Elder Abuse Victims
- Verbally abusive
- Hostile
- Threatening language
- Derogatory language
- Demanding of services, etc.
- Intrusive
- Manipulative
- History of substance abuse
- Sexual acting out
- Incontinent
- Passive aggressive behavior
- Deaf or mute
- History of multiple incidents of any of the above
- Incompetent
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Employee Risk Factors
- Alcohol/drug abuse
- Aggressive or physical behavior
- Family problems/history of family violence
- Financial problems
- Rivalry issues
- Inadequately trained
- Mental problems
- Past disciplinary actions
- Excessive absenteeism
- Looking to resident to fulfill their needs
- Social isolation
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Facility Risk Factors
- Insufficient staff training
- Less than adequate maintenance on structures.
- Excessive demands on staff
- Insufficient staff
- Poorly paid staff
- Accepting residents whose needs cannot be met by facility
- Crowding/concentration of vulnerable adults
- High employee absenteeism
- Staff duties not properly defined
- Poor response to alleged incidence of abuse
- High personnel turnover
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